Lending Services Privacy Policy

We value each and every customer relationship. Our customers entrust us with not only their finances, but also with their personal information. To protect and maintain this information and our relationship, we’ve enacted a privacy policy to ensure the confidentiality of the information you’ve shared with us.

We recognize your expectations for the responsible use of your information and protection of your right to privacy.

We recognize that you have a right to expect your personal financial information to remain private and secure. We will maintain standards to reasonably ensure that your information is kept private, secure and protected at all times, and will provide details regarding how your information is used and the benefits such use provides to you.

The information we collect and from whom we collect it

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information we receive about your transactions with us, our affiliates or others;
  • Information we receive from consumer reporting agencies; and
  • Information we receive from you voluntarily, such as your e-mail address and any information contained in your e-mail messages.

“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or services to you. This could include information such as account balances, payment history or overdraft history.

What information we disclose and to whom we disclose it

We do not disclose any nonpublic personal information about you to non-affiliated third parties except as permitted by law. If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.

Our security procedures

We restrict access to nonpublic personal information to only those employees who need to know for the purposes of providing you products or services. We maintain physical, electronic and procedural safeguards that comply with federal standards for safeguarding your nonpublic personal information.

The Cookies and Other Tracking Technologies We Use.

Our website uses “cookie”, “web beacon” and “tag” technology. We use cookies, web beacons and tags to identify your device, provide website user authentication, conduct fraud prevention and management services, distinguish you from other visitors, record your IP address and understand your use of our site, and identify the URL of the website from which you were directed to this site. This information is used to help us serve you better by improving our website design, as well as our products, services, and promotions. We do not track any information about your use of other websites. Information obtained through cookies, web beacons and tags may be shared with (or provided to us by) service providers for the purpose of providing better service.

A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. Web beacons and tags are small strings of code that are used in conjunction with a cookie and that allow us to record activity on our websites. When you visit our website, we may use both a session and a persistent cookie. This cookie may contain information (such as a unique user ID) that is used to track your usage of our website. A web beacon allows us to capture certain additional types of information about a visitor’s actions on a web site, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the web beacon is placed, and details about any items that were purchased.

Which Internet Advertising Programs We Engage

We use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet. These advertising service providers may collect non-identifiable information about your visits to our website, and your interactions with our products and services. Such non-identifiable information does not include your name, address, email address or other personal information. The information is collected through the use of cookies and pixel tags (also known as action tags), which is industry-standard technology used by most major websites. In addition to the information about your visits to our website, our service providers may also use the information about your visits to other websites to target advertisements for this website.

Currently, we use third party-placed tracking pixels and cookies from Google. We may convert your email address into a unique value which can be matched by Google with a user on their platform to allow us to serve you interest-based advertising. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve.

In the future we may partner with other companies to provide interest-based advertising, both on and off this website. If this occurs, we will provide you with an opportunity to opt out when these advertisements are served. You may manage your advertising preferences by Visiting Google’s Ad Settings. If you would like more information about this practice and to know your choices for not having this information used by third-party service providers, please visit .

Cookie Settings

Cookie Details

Click on the different category headings to find out more and change our default settings, when available. When you visit our website, we store or retrieve information on your browser using cookies and similar technologies, which may be set by us or other companies who provide services to The Mortgage Program for Union Members in connection with our website. Cookies and the information they collect might relate to you, your preferences or your device, and are used to make the site work as you expect it to, store your preferences, help us understand how people use our site, and provide a more personalized web experience. For more information about how we use cookies, please see our Privacy Policy.

When available, you can choose not to allow certain types of cookies via the settings, but it may impact your experience and some features on the site. Your choice is specific to the device, website, and browser you are using, and is deleted when you clear your cookies. Presently, our website does not use any cookies that you, the user, can switch off or deactivate.

Strictly Necessary, Functionality & Performance Cookies
Always Active
Strictly Necessary Cookies

Strictly necessary cookies are needed for the website to function and cannot be switched off in our systems. They enable core functions like carrying out network transmissions to help the site operate or are set in response to actions made by you, such as filling in forms.

Functional Cookies

Functional cookies enable our website to provide enhanced functionality and personalization on our site - for example, remembering your choice of language.

Performance Cookies

Analytics and Performance cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Personalized Advertising
Nothing to Deactivate

Our website does not presently use any targeting or advertising cookies—as such, there is nothing for you, the user, to deactivate on our website. However, if you arrived at our website through an ad on Google, you may follow the link below to turn off cookies on Google.

Targeting and advertising cookies are specifically designed to gather information from you on your device to display advertisements to you based on relevant topics that interest you. The information the cookies gather on you can be shared with other advertisers to measure the performance of their advertisements. Additionally, another purpose of targeting and advertising cookies is to build user profiles from visitors to the website to gather statistics on the performance of the advertisements that can carry across many websites. This means that the cookies can follow the user as they visit other websites. Examples of targeting and advertising cookies include social media cookies that are placed on sites to track users around the web to provide ads to them on social media platforms.

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